Quantum Finance Australia Pty Ltd trading as Quantum Finance Australia
ABN 70 030 530
AUSTRALIAN CREDIT LICENCE NUMBER 389083
Internal Dispute Resolution (IDR)
Should you have a complaint we will do the best to resolve it via our INTERNAL DISPUTE RESOLUTON process.
Complaints can be made by contacting our Complaints Contact person – Gavin Harrigan
- By email: gavin@quantumfinance.com.au
- By telephone: 08 9227 0906
- In person:1/312 Onslow Rd, Shenton Park WA 6008
We will endeavour to deal with your complaint as quickly as possible.
External Dispute Resolution (EDR)
Quantum Finance Australia is a member of an independent external dispute resolution scheme, the Financial Complaints Authority (AFCA). Quantum is now a member of this new independent external dispute resolution scheme (Member # 42334) and below are the contact details.
Our external dispute resolution service provider is the Australian Financial Complaints Authority (AFCA), which can be contacted via:
- Online: www.afca.org.au
- Email: info@afca.org.au
- Phone: 1800 931 678
- Mail: GPO Box 3 Melbourne VIC 3001
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